Privacy Policy
Privacy Policy for "Hello My Doctor" Mobile Application (“App”)
Effective Date: 01-07-2023
Welcome to "Hello My Doctor," a mobile application designed to provide convenient access to healthcare services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile application ("App") or interact with our services. We value your privacy and are committed to protecting your personal information. By accessing or using our App, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
Informations We Collect
- Personal Information for Signup When you sign up for "Hello My Doctor," we may collect the following personal information: Your full name: This is required to personalize your account and to address you appropriately. Mobile number: We collect your mobile number to uniquely identify your account and to facilitate communication regarding your healthcare services. Password: We securely store your password to authenticate your identity and protect your account. Firebase token: We collect your Firebase token to authenticate and authorize your access to our App's features.
- Additional Information for Appointment Booking When you use the appointment booking feature, we may collect the following additional information:
Your full name: We collect your name to identify you accurately and associate the appointment with your account.
Age: We collect your age to ensure that healthcare professionals have the necessary information for providing appropriate care.
Father's name: We may collect your father's name to identify you correctly and ensure accurate record-keeping.
Husband's name: If applicable, we may collect your husband's name to identify you correctly and ensure accurate record-keeping.
Mobile number: We may request your mobile number to facilitate communication related to your appointment.
Address: We may collect your address to assist in identifying nearby healthcare providers and enable location-based services.
Date of appointment: We collect the date of your appointment to schedule and confirm your requested time slot.
How We Use Your InformationWe use the personal information we collect for the following purposes: To create and manage your account.
To provide you with access to healthcare services through our App. To facilitate appointment bookings and ensure a smooth scheduling process. To communicate with you, including confirming appointments and providing important updates.
To personalize your experience and improve our services. How We Protect Your Information
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, secure socket layer (SSL) technology, and regular security assessments. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.
Data RetentionWe retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Information Sharing and Disclosure We do not sell, trade, rent, or otherwise disclose your personal information to third parties for marketing purposes. However, we may share your information with the following entities:
All credit/debit cards’ & Aadhar card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any person.
Healthcare providers: We may share your personal information with healthcare professionals and organizations to facilitate the delivery of healthcare services through our App.
Service providers: We may engage third-party service providers to assist us in operating and maintaining the App. These service providers have access to your personal information but are obligated not to disclose or use it for any other purpose.
Legal requirements: We may disclose your personal information if required to do so by law or in response to valid requests from public authorities. Third-Party Links and Services Our App may contain links to third-party websites, services, or resources that are not operated by us. We are not responsible for the privacy practices of these third parties. We recommend reviewing the privacy policies of any third-party websites or services before providing any personal information.
Children's PrivacyOur App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete it promptly. If you believe that we may have collected personal information from a child under the age of 13, please contact us using the information provided below.
Contact UsIf you have any questions or concerns about our Privacy Policy or the practices described herein, you may contact us at "hellomydoctor10@gmail.com". Please note that this Privacy Policy may be updated from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our App. Your continued use of the App after such modifications will constitute your acknowledgment of the modified Privacy Policy and your agreement to abide and be bound by its terms.
